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Access to Information

You do not always need to submit a formal freedom of information request to access information from the Hospital.

* A lot of information is posted on our website. See CHEO Reports.

* If you cannot find the information that you seek online, consider requesting the information informally. This means requesting information from the department or area of the hospital that you think may have what you are looking for. You will be assisted with your request and told whether the information can be provided to you informally, or whether you will have to submit a freedom of information request.

If the information can be found without a formal request this saves you and the Hospital a great deal of time and money.


The Freedom of Information and Protection of Privacy Act, R.S.O. 1990 (the Act) is provincial legislation that came into effect on January 1, 1988. On January 1, 2012, Hospitals in Ontario were added to the list of public bodies to which the Act applies.

The Act has two main purposes:

  • To make public bodies more open and accountable by providing the public with the right of access to records; and
  • To protect personal information from unauthorized collection, use or disclosure by public bodies. 

The Act applies to records in the custody or control of the Hospital. Upon request, certain records must be made available, subject to limited exemptions as provided for in the Act.

Please refer to How to Make a Request for Information page for further details on making a request.

Here are some FIPPA FAQs

CHEO Directory of Records (PDF)

CHEO Personal Information Bank (PDF)

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