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Job Title:Clinical Content Specialist
Reference #:18-601
Available Spots: 1
Union: Non-Union
Supervisor: Manager, Prenatal Screening Program, BORN
Classification:Temporary (until March 2020) Full Time (0.8)
Salary:$81,490.50 to/à $100,054.50 per year
Posted Date: 2018-12-05


BORN Ontario is seeking a Clinical Content Specialist with expertise in obstetrical ultrasound, including particular expertise in nuchal translucency measurement, for a clinical initiative to support the development and implementation of a Nuchal Translucency Quality Assurance strategy for the province’s Prenatal Screening Program.

The Clinical Content Specialist develops the communication, engagement, adoption and change management strategies for the implementation and maintenance of new provincial clinical care systems and the supporting technology. She/he oversees and coordinates the alignment and implementation of clinical and/or technical programs and associated processes. He/she has deep clinical knowledge of the relevant clinical program in order to lead the provincial adoption of new systems to support the delivery of clinical care. A proven change management expert, this individual coordinates the efforts of internal and external stakeholders and the different clinical areas to successfully adopt new clinical systems and/or technology, often at the point of care. She/he is the prime liaison between clinical and technical experts. The Clinical Content Specialist is responsible for maintaining communication and engagement with a variety of stakeholders and ensuring that all parties are working together; generates buy-in and participation on projects from all provincial parties and resolves conflicts where necessary using sophisticated facilitation skills.

  • Acts as clinical champion by advocating for improved health outcomes by coordinating and communicating clinical and/or technical system implementation plans to stakeholders to increase adoption, support high quality data and drive timely decision making
  • Deep understanding of clinical user experience to inform the implementation of new clinical systems and/or technology
  • Develops a communication framework and comprehensive educational plan to assist with change management of stakeholders
  • Responsible for ensuring a structure for evaluating the competency of clinical end-users is developed and implemented to assess adoption of new clinical and/or technical programs
  • Analyses how the introduction of new or enhanced clinical systems and/or technology will impact on current clinical work processes
  • Identifies and addresses project risks associated with information access, workflows, timeliness and quality and develops mitigation strategies with the support of management. .
  • Delivers presentations and demonstrations at stakeholder sites related to new clinical systems and/or technology : presented to front-line staff, management and executive Leadership
  • Manages the process of knowledge translation related to new clinical systems and/or technology and front line/management staff
  • Identifies key clinical and technical requirements and drives timely decision making through project governance structure. When necessary she/he will escalate the issues to ensure project milestones are met.
  • Works with the project team(s)and/or program management to set priorities and deliverables , identify dependencies and resource
  • requirements, evaluate performance , monitor specific results and identify ways to eliminate causes of unsatisfactory performance
  • Uses multiple methods of engagement to provide education, training and communications to participating organizations and stakeholders.
  • Assists in development and implementation of guidelines, policies, procedures and protocols
  • Participate in additional clinical, administrative ,and research activities as required
  • Participates in ongoing development. Maintains and monitors quality assurance practices to continuously improve the quality of data . Provides support to hospitals, midwifery practices and other stakeholders to ensure timely, reliable, valid and usable data.
  • Participates in the project team(s) to ensure enhancements meet the needs of the user community and report concerns or issues where the solution is not user friendly, reduces workload, relevant to the needs and a risk to adoption.


  • Police Record Check (PRC) (Essential)
  • Registration / Eligible for Registration with the College of Medical Radiation Technologists of Ontario (CMRTO) (Essential)
  • Registraton with ARDMS and/or Sonography Canada (Essential)
  • Current Fetal Medicine Foundation NT certification (Essential)
  • Current registration with Ontario’s prenatal screening laboratories (Essential)
  • Minimum 5 years experience in obstetric ultrasound, with demonstrated expertise in NT (Essential)
  • Extensive (8-10 years) experience in obstetric ultrasound, with demonstrated expertise in NT (Preferred)
  • Bilingualism (English/French) (Preferred)
  • Comprehensively use computer technology and equipment; proficiency in MS Office suite (Essential)
  • Demonstrates exceptional analytical and facilitation skills (Essential)
  • Deal effectively with internal and external stakeholders (Essential)
  • Experience and knowledge of health systems, and healthcare delivery in Ontario. (Essential)
  • Capacity to communicate orally & verbally to a wide range of audiences (Essential)
  • Establish positive work environment and high performing team standards (Essential)
  • Good organizational skills/ project management and use of different tools (Essential)

Should the applicant require any accommodations during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.

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