Creating Opportunities Today; Maximizing Independence Tomorrow

Adolescent to Adult

Questions and answers for Health Care and Social Services

Who is my key contact for this transition?

If your teen has a developmental disability or an Autism Spectrum Disorder, Service Coordination Services is your primary contact for this transition. As soon as your teen will be 16 years of age, you can start the application process for services that may become available to your family when your teen becomes an adult (18 years of age). You may contact Service Coordination Services at 613-748-1788 or visit their website at: www.scsottawa.on.ca. You can also contact your OCTC Social Worker or the OCTC nurse, who can facilitate a referral to Service coordination or, if needed, to other appropriate agencies.

If your teen has a physical disability, as soon as s/he will be 14 years of age, the OCTC Transition Clinic can help you manage your teen’s transition to adulthood. To determine your teen’s eligibility and to request a referral to this clinic, please contact your OCTC Social Worker, Family Resource Worker or Nurse.

If my teen has a physical disability, how can I learn about available adult services?

It is recommended that you start investigating options for services offered in the community by contacting the Champlain Community Care Access Centre (CCAC) and/or The Rehabilitation Centre (TRC).

Who is my key contact for adult services funded by the Ministry of Community and Social Services (MCSS)?

The Developmental Services Ontario - Eastern Region (DSO-ER) is your key contact for developmental services. Since July 2011, adults with a developmental disability requiring developmental services funded by the Ministry of Community and Social Services (MCSS) must submit an application  to Developmental Services Ontario - Eastern Region (DSO-ER). This process will determine if your teen is eligible for adult services.

What is Developmental Services Ontario - Eastern Region (DSO-ER)?

Developmental Services Ontario is the single point of contact for adults with developmental disabilities seeking support and services funded by the province. Once your eligibility has been confirmed, a DSO assessor will work with you and your family to determine your service and support needs. The DSO-ER provides you with information about community services and resources, and connects you with services needed funded by the Ministry of Community and Social Services (MCSS). For further information, visit their website or contact them directly: www.dsontario.ca/agencies/dso-eastern

Email: admin@dsoer.ca
Main Office Phone: 1-855-DSO-ERDS (1-855-376-3737)
Fax: 1-855-858-3737
TTY: 1-855-777-5787
Main Office Address:
200 - 150 Montreal Rd
Ottawa ON K1L 8H2

An application must be completed through the DSO-ER, in order to request the following services:

  • Behaviour Services
  • Case management
  • Respite care
  • Residential services
  • Daily activity and programs

Who can help me find resources in the community?

If your teen has a developmental disability, you may be eligible to receive the services of a case manager from Service Coordination, www.scsottawa.on.ca, Community information.

If your teen has a physical disability, you may be eligible for services from The In Community, after your teen reaches the age of 18 years. www.theincommunity.ca.

You could also consult these websites for further information:

What are the agencies that offer private respite and residential services that are not funded by the MCSS?

You can contact the Service Coordination Services, or visit their website, to get a list of potential agencies which you should then contact directly: Service coordination -Community options.

Other agencies you could consider:

What are the recreation and leisure options available to my teen, including those that are not funded by MCSS?

Please see the Recreation Therapy resource list for suggested recreation and leisure programs in the community. Community Recreation (pdf)

You may also research these options:

For Ottawa residents, if you have a physical disability, you may be eligible for services from The In Community after your teen reaches the age of 18 years old. www.theincommunity.ca

Other websites:

Who can help me organize therapy services once my teen is discharged from OCTC?

If your teen has a physical disability, and specific problems or needs, a community partner or an OCTC team member can assist with the referral to The Rehabilitation Centre (TRC) at the Ottawa Hospital or to the Champlain Community Care Access Centre (CCAC). If your teen is discharged from OCTC and does not need a referral to the Rehab Centre immediately but there is a need later on, your family physician can make a referral for you.

The Rehabilitation Centre (TRC): www.ottawahospital.on.ca

Champlain Community Care Access Centre (CCAC): www.ccac-ont.ca.

What services can The Rehabilitation Centre offer?

The Rehabilitation Centre (TRC) provides services to clients who have a physical disability and complex needs. The Rehabilitation Centre services include: Outpatient services for Seating and Mobility and splinting, Augmentative Communication and Writing Service, Social Work, Driving Rehabilitation Service, Vocational Assessment and Environmental assessment services.

For further information on the admission criteria, please visit the following website: www.ottawahospital.on.ca.

What are the options for seating and mobility services?

You may request an assessment from a private Occupational Therapist or Physiotherapist. You may request a referral from a community physician for Occupational Therapy at The Rehabilitation Centre’s or at the Champlain Community Care Access Centre (CCAC). Seating and Mobility Transition Pamphlet

If my teen/young adult want to learn how to drive, where can we get an assessment?

It is recommended that you speak to your OCTC physiatrist to see if you are a good candidate for this assessment. If so, a referral can be made to The Rehabilitation Centre. A vision assessment from an ophthalmologist needs to occur before the driving assessment. There is a fee for the driving assessment. Your family physician can make a referral to the Intake rehab centre to see a physiatrist who will assess your eligibility for a diving assessment: www.ottawahospital.on.ca

Other driving assessment:
McConnell Medical Centre
Dr. Reen
820 McConnell Avenue
Cornwall Ontario K6H 4M4
Phone: (613) 933-8990
Fax: (613) 933-8997

What resources are available to assist with my teen/young adult’s emotional and mental health needs?

We recommend that you start by discussing this with your family physician. You may be eligible for counseling from a Social Worker at the Rehabilitation Centre or through a community service. You may also visit these websites:

Does my teen/young adult need a family physician and specialists?

Yes, it is advisable that your teen/young adult have a family physician. Your pediatrician can assist you in finding a family physician. You can also check the Ontario College of Physicians and Surgeons website to find a family doctor in your area: www.cpso.on.ca. If your teen is under the care of a pediatric specialist, speak to this specialist in order to obtain a referral to an adult specialist in the same discipline (neurology, orthopedics...).

What financial assistance can I receive?

Assistance to Children with Severe Disabilities (ACSD) program ends at the eighteenth birthday and you must apply to the Ontario Disability Support Program (ODSP) for adult funding. Even if you were not eligible for ACSD, you might be eligible for the Ontario Disability Support Program. You can initiate the application process by contacting your local ODSP office six months before your 18th birthday. If you are accepted your payments will start when you reach 18.

www.mcss.gov.on.ca/en/mcss/programs/social

If you receive Special Services at Home (SSAH), recent changes have occurred to the program. As of April 1 2012 Special Services at Home is for children only. Young adults, turning 18 years old, who are receiving SSAH funding, will be referred to the Passport Program.

The Passport Program provides funding for adults with a developmental disability, who are no longer in school, and are seeking transition planning and community participation supports. Starting April 1, 2012, adults with a developmental disability who are seeking direct funding for help with daily living and respite will be supported entirely through Passport.

For additional information on eligibility and how to apply visit the following link: www.mcss.gov.on.ca/en/mcss/programs

To apply contact your local Developmental Service Ontario Office: www.dsontario.ca

How can I ensure a secure financial future for my teen/young adult?

Here are some options to explore:

Federal services for financial assistance:

Private and community based services to secure financial assistance:

  • Some law firms have lawyers that specialize in this area.  You can find a list of lawyers in the Ottawa Directory of Services for Children and Adults with ASD provided by a parent and posted on the Autism Ontario website, Ottawa Chapter. These lawyers provide services for families with children or adults with a range of disabilities including physical and developmental disabilities. Their services include:
    • Henson Trust (at any time)
    • Wills and Estate Planning, Power of Attorney
    • Legal Guardianship (capacity assessment may be required to assess guardianship)

Legal Guardianship:

If you are the caregiver of a person who does not have the ability to understand the consequences of decisions regarding finances or personal care then you may want to familiarize yourself with the option of becoming a legal Guardian. Even if you are the parent of a person with a developmental disability, at age 18 your child becomes legally competent whether they are functionally competent or not. Alternatives to Guardianship do exist. We recommend you discuss your options with a lawyer before deciding what is best for you and your child. For additional information please see the links below:

www.attorneygeneral.jus.gov.on.ca
www.attorneygeneral.jus.gov.on.ca.pdf

To obtain the list of capacity assessors or more information you can contact The Capacity Assessment Office at 416-327-6766 or 416-327-6424, TTY: 416-314-2687 or toll-free at 1-866-521-1033.

How can I link my teen/young adult to volunteering opportunities?

Look within your community and have conversations with family and friends about possible volunteer opportunities.

Also investigate the Volunteer Ottawa website for opportunities www.volunteerottawa.ca. Contact Service Coordination Services for support in finding an agency or service that will assist you with volunteer opportunities: www.scsottawa.on.ca.

Other options may be:

How will my teen/young adult create/maintain a social network?

There are many social networks available. Options include your teen/young adult’s friends, your friends, student clubs and your community centre.

Other social networking possibilities:

Questions and answers on post secondary Education Options/Services

Until what age can my teen/young adult stay in secondary school?

Depending on the need, your teen/young adult can remain in high school up to the age of 21.

What are the post-secondary education options?

You can ask the guidance counselor at your teen/young adult’s current high school to help you find the appropriate community services. Examples of local post-secondary institutions that provide student disability services:

How early should we start the process of researching post-secondary options?

Upon your teen’s entry to high school, you and your teen should look into post-secondary programs and institutions, to find out what the admission requirements are, and to ensure that you are planning accordingly (i.e. taking the right courses, having the right documentation to submit, etc.). Guidance counselors / Special Student Services can provide assistance to you and your teen, or you can contact the post-secondary institutions directly.

Who can we talk to if we have questions about accessibility in post-secondary institutions?

Once your teen/young adult is accepted into his/her program, s/he can contact the Special Student Services at the post-secondary institution.

If my teen/young adult is not able to pursue post-secondary education, what are our other options?

There are several options which include support groups, group homes and day programs. Depending on your teen/young adult’s needs, contacting either one of the community agencies or the DSO-ER (Developmental Services Ontario –Eastern Region) funded by the Ministry of Community and Social Services (MCSS) can facilitate these referrals.

Service Coordination Services:Service coordination -Community options.pdf

DSO-ER:www.dsontario.ca

What will happen to my teen/young adult’s special education equipment (computers, communication devices) when s/he graduates or leaves school?

In the case of equipment that was purchased by the school through a Special Education Amount (SEA) grant, you will need to discuss this question with your teen’s school. Equipment that was funded by the Assistive Devices Program (ADP) is intended primarily for home use and therefore stays with your teen/young adult after they have finished school.

What types of bursaries are available?

You can check the following websites for information on bursaries:

What is a vocational assessment? Can I have a vocational assessment?

Vocational assessment is the process of determining an individual’s interests, abilities and aptitudes and skills to identify vocational strengths, needs and career potential.

Can my teen/young adult have a vocational assessment?

Anyone over the age of 18 who has a physical disability can request a vocational assessment through the Rehabilitation Centre.

Private agencies that can also provide a vocational assessment include:

How can I obtain an application for an Accessible Parking Permit?

For further information and to apply, please visit the following website: Accessible parking permit

You can also pick up an application at any Driver and Vehicle Licence Issuing Office or request an application by mail from:

Service Ontario
License Renewals Unit
P.O. Box 9800
Kingston, ON
K7L 5N8

What are the transportation options to appointments/post-secondary institutions?

You can use the accessible OC Transpo buses.

If your child has a physical disability, you can apply to Para Transpo (only in Ottawa), please visit their website for further information: www.octranspo1.com  

Depending on your child's needs, you may also be able to obtain an attendant card for OC Transpo (only in Ottawa); please visit the following website for further information: Application for Para Transpo Companions-Attendants.pdf

Taxis: Private companies and accessible taxis are also available. Here are some options:

  • Blueline taxi
  • West Way taxi

Where can I find information on accessibility in our community?

The City of Ottawa Accessibility Services provides information on accessibility options (i.e. restaurants, museums, community accessibility etc…): Ottawa - accessibility.

Here are other links that may be helpful for this transition. Please note that these documents are provided by other centers or services.

Community Options Guide: This guide is provided by Service coordination. It lists all organizations in the Ottawa area servicing youth with disabilities.  They identify organizations which are MCSS Funded as well as Community Programs.

Champlain Health Line: This page offers a directory of services which support people living with intellectual or physical disabilities.

Tools for Transition